Case

Cargill

Digital Transformation in Central America. One of the largest agribusiness companies in the world, chose us as a partner to scale its eCommerce operation regionally. The development is based on Vtex.

Client:
Cargill
Service:
eCommerce Development, UX/UI Design, Integrations, Intelligent Business
Industry
Agribusiness
date:
July 22, 2024

Caso de estudio - Cargill

Cargill: Agribusiness Giant and Food Leader

circulo blancocirculo amarillo

Cargill is a American agro-industrial company with more than 150 years of experience. With 165,000 employees and benefits of $3.2 billion (2018), it is the largest non-publicly traded company in the United States. The core of its business encompasses the purchase, sale and processing of grains, agricultural goods and livestock products.

 

For its Food and Beverage line, it has brands such as Granja del Sol, Kimby, Perry, Delicia and others.

Our Results

+138%
Orders
+172%
Total billing
+14%
Average ticket
+190%
Weight sold
Nuestro Desafío

Cargill buscaba, desde el año 2021, un partner con quien poder escalar sus esfuerzos digitales, para expandir sus ventas online a través de sitios de eCommerce. Balloon Group, part of FastFoward.ai, fue elegido como el partner ideal para encarar el nuevo desafío de la inmersión de las marcas en la venta digital.
El proyecto implicaba el lanzamiento de cuatro tiendas de comercio electrónico, ocho aplicaciones (una en Android y una en IOs para cada país) y en la generación de tableros y dashboards para el seguimiento de toda la operativa web.
Los tiempos del proyecto eran desafiantes, ya que la meta de llevar todo esto a cabo en menos de seis meses era sumamente ambicioso.

El problema y qué hicimos

Nuestro Desafío

We developed a comprehensive e-commerce solution structured around VTEX, complemented by a series of Mobile Apps:

● Generation of four Stores: each country managed with its own currency and presenting its peculiarities.

● Generation of the corresponding applications for both iOS and Android

● The launches were accompanied by the generation of business dashboards, to be able to view the results in real time.

● Creation and configuration of sellers corresponding to each of the areas of the countries with customized location modes.

● Redesign of the new brand manual here fresher for web application in all countries.

● Cataloguing and maintaining the feed and loading of products

● Management and maintenance of personalized landings and push notifications for the App.

What we did

Introduction

We developed a comprehensive e-commerce solution structured around VTEX, complemented by a series of Mobile Apps:

● Generation of four Stores: each country managed with its own currency and presenting its peculiarities.

● Generation of the corresponding applications for both iOS and Android

● The launches were accompanied by the generation of business dashboards, to be able to view the results in real time.

● Creation and configuration of sellers corresponding to each of the areas of the countries with customized location modes.

● Redesign of the new brand manual here fresher for web application in all countries.

● Cataloguing and maintaining the feed and loading of products

● Management and maintenance of personalized landings and push notifications for the App.

Our work

Based on Adobe Commerce we developed an end-to-end ecommerce solution complemented by an ESB as middleware and customized solutions for specific needs.

Creation of 30 Adobe Commerce stores
Each country is managed with its own currency and has its own particularities.
Integrations for all stores
Each store has its own means of payment and logistics, at the same time, each country has its own multiple warehouses, this allows to manage the stock in a more accurate way but showing it in a unified way.
ESB development
A middleware that connects the different logistics in each country, performs dynamic shipment estimations and integrates stocks, while connecting e-commerce user information with Salesforce.
Creation of a service console
It includes the visualization of order status to enable and facilitate Contact Center management.
Generation of a loyalty program
It allows users to add up scores, have classifications by levels and access different benefits. It was also managed together with a module that allowed unifying the benefits of online purchases with purchases made at physical points of sale.
Subscription projects
Periodic purchase receipts with defined frequency and automated payment.
E-commerce management
For all countries and brands: stock management, catalog upload, coupon generation, cart rules, banner upload and performance reporting.
Next Steps
Resultados

Looking ahead, and facing new stages and challenges, we have an eCommerce consulting process ahead of us to accompany the Cargill team in its growth. Also the generation of BI insights for the application of conclusions and predictive projections on the functioning of promotional actions on the web.